Terms of Service

These Terms of Service ("Terms") are a contract between you and [Company Legal Name] Limited, a company incorporated in Ireland ("Naviga", "we", "us"), governing your use of the Naviga app and getnaviga.com. By creating an account or using Naviga, you agree to these Terms.

1. Who can use Naviga

You must be 16 years or older to use Naviga. By creating an account, you confirm you meet this requirement.

2. The service

Naviga provides turn-by-turn navigation, route planning, live location sharing with friends and groups you choose, in-app messaging, and voice/video calls. Naviga supports Apple CarPlay and Android Auto.

Driving safety — You are solely responsible for operating your vehicle safely and complying with all traffic laws in your location, including any restrictions on handheld device use while driving. Do not interact with the app in a way that distracts you while driving — set your route before you start moving, and let CarPlay/Android Auto handle in-trip interaction. Route and traffic information may be incomplete, delayed or inaccurate; always use your own judgment over app guidance.

3. Your account

You are responsible for keeping your login credentials secure and for all activity under your account. Tell us immediately at support[at sign]getnaviga.com if you suspect unauthorised access.

4. Naviga Premium (subscription)

Naviga Premium is a paid subscription offering additional features. It is sold and billed exclusively through the Apple App Store or Google Play, as applicable to your device.

- Billing and renewal: your subscription auto-renews unless you cancel before the renewal date, on the terms of the store you subscribed through.

- Cancellation: manage or cancel your subscription directly in your Apple ID or Google Play account settings — we cannot cancel it for you.

- Refunds: refund requests are handled by Apple or Google under their own policies, not by us directly.

- Price changes: we will give reasonable advance notice of any price change before it applies to you.

5. Location sharing, groups and messaging

You control who you share your live location with and can stop at any time — see our Privacy Policy for details. You are responsible for what you send in messages and groups, and for who you invite into a group. Do not share another person's location or personal information without their consent.

Our "Safety Guidelines" (available at getnaviga.com/safety) set out what conduct is and isn't allowed on Naviga and are part of these Terms.

6. Acceptable use

You agree not to:

- use Naviga to stalk, harass, threaten or monitor someone without their consent;
- impersonate another person or misrepresent your identity;
- send unlawful, defamatory or abusive content through messages or groups;
- attempt to reverse-engineer, scrape or interfere with the app or its infrastructure;
- use Naviga in a way that violates any applicable law.

We may suspend or terminate your account for violating these Terms, with notice where reasonably possible.

7. Content you share

You keep ownership of the content you send (messages, media, routes). By sending it through Naviga, you grant us a limited licence to store, transmit and display it as necessary to operate the service (e.g. to deliver your message to the group you sent it to).

8. Third-party services

Naviga relies on third-party providers, including Mapbox (maps and routing) and Apple/Google platform services. We are not responsible for outages, inaccuracies or changes in these third-party services, though we will act reasonably to minimise disruption to you.

9. Disclaimers and liability

Naviga is provided "as is." To the maximum extent permitted by Irish and EU law, we disclaim warranties of merchantability, fitness for a particular purpose, and accuracy of navigation data. We are not liable for indirect or consequential losses arising from your use of the app, including losses connected to driving decisions made using the app.

Nothing in these Terms limits liability that cannot be excluded under Irish or EU law, including liability for death or personal injury caused by our negligence, or liability that cannot be limited under applicable consumer protection law.

If you are a consumer, mandatory consumer-protection laws of your country of habitual residence may give you rights in addition to these Terms, and nothing here removes those rights.

10. Termination

You can delete your account at any time in the app. We may suspend or terminate access for breach of these Terms or the Safety Guidelines, or if required by law.

11. Governing law and disputes

These Terms are governed by the laws of Ireland. If you are a consumer resident in the EU, you may bring proceedings in the courts of your own country as well as Ireland's, and mandatory protections of your home country's law continue to apply. We are not currently affiliated with any specific alternative dispute resolution (ADR) body; if that changes, we will name it here.

12. Changes to these Terms

We may update these Terms from time to time. We will post the updated version here and change the "Last updated" date; for material changes, we will notify you in the app.

13. Contact

support[at sign]getnaviga.com

Last updated: 15 September 2026